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Terms and Conditions


  • We specialize in vintage and pre-owned watches. Each item is described as accurately as possible, including condition, brand, model, and known history.
  • Due to the nature of vintage items, minor imperfections or signs of wear are to be expected.
  • All watches are sold as-is, unless otherwise stated.
  • Prices are listed in [CAD] and are subject to change without notice.
  • We accept secure payments via major credit cards.
  • Orders are confirmed only after full payment is received.
  • We reserve the right to cancel or refuse any order at our discretion.

  • We ship worldwide using trusted carriers (e.g., Canada Post, FedEx, UPS).
  • Shipping costs and estimated delivery times are calculated at checkout.
  • Buyers are responsible for any customs duties, taxes, or import fees.
  • We are not liable for delays caused by carriers or customs.

  • Due to the collectible nature of our products, all sales are final unless the item is significantly misrepresented.
  • If you believe your item was misrepresented, contact us within 3 days of delivery with photos and a detailed explanation.

  • Approved returns must be shipped back in original condition and packaging. Return shipping is the buyer’s responsibility.
  • We guarantee the authenticity of all watches sold.
  • Any modifications or aftermarket parts will be clearly disclosed in the product description.

  • Your personal information is handled in accordance with our [Privacy Policy].
  • We do not sell or share your data with third parties except as necessary to fulfill your order.

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our total liability is limited to the amount paid for the product.

  • These Terms are governed by the laws of the Province of Alberta, Canada.
  • Any disputes shall be resolved in the courts of Calgary, Alberta.


For questions or concerns, please contact:

Email: doonie_perez@yahoo.ca
 

Return and Refund Policy


  • All Sales are final
  • All watches are sold as-is and are considered final sale.
  • We do not accept returns for: 
    • Buyer’s remorse or change of mind
    • Fit, size, or style preferences
    • Minor cosmetic wear consistent with vintage age

We will consider a return only if:

  • The item was significantly misrepresented in the listing (e.g., wrong model, undisclosed damage)
  • The watch arrives damaged in transit (must be reported immediately)

To qualify:

  • Contact us within 3 calendar days of delivery
  • Provide clear photos and a detailed explanation
  • Item must be unworn, in original condition, and returned with all packaging and accessories

If your return is approved:

  • You will receive return instructions and a return authorization number
  • You must ship the item back within 5 business days
  • Return shipping is at the buyer’s expense unless otherwise agreed
  • We recommend using a trackable and insured shipping method

  • Once we receive and inspect the returned item, we will issue a refund minus original shipping costs
  • Refunds are processed to the original payment method within 5–7 business days
  • We reserve the right to deduct a restocking fee if the item is not returned in its original condition

  • All watches are guaranteed authentic unless otherwise stated
  • We do not offer mechanical warranties unless explicitly included in the listing
  • We recommend servicing vintage watches regularly for optimal performance

If you have questions about your order or believe your item qualifies for a return, please contact:

Email: doonie_perez@yahoo.ca
 

  • Privacy Policy
  • Terms and Conditions

TokiYa Watch Online Shop

Building 5000-20295 Seton Way Se, Calgary, Alberta Canada T3M 3Y9

Copyright © 2025 TokiYa Watch Online Shop - All Rights Reserved.

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